rba jee Privacy Policy

1 Introduction and Purpose

rba jee is an online gaming and betting platform operated for users in Bangladesh. We believe that protecting each user's personal information is a fundamental right. The purpose of this privacy policy is to clearly explain what kind of data we collect, why we collect it, and how that data is used and kept safe.

This document has been prepared in line with Bangladesh's prevailing data protection standards. Accessing the rba jee platform means you consent to this policy. However, you can contact us at any time via live chat or email to seek clarification on any matter related to your data.

2 Information We Collect

rba jee collects user information at various stages. The types of data collected are listed below by category:

2.1 Registration and Identity Information

When you create an account, we collect your full name, date of birth, mobile number, and email address. A national identity card or other government-issued document may be required for age verification. This information is used to confirm your identity and maintain account security.

2.2 Financial Transaction Information

During deposits and withdrawals, your mobile banking number (bKash, Nagad, or Rocket) is recorded. Transaction amounts, dates, and methods are stored, which is essential for financial transparency and account security.

2.3 Technical and Usage Information

When you use the rba jee platform, certain technical data is collected automatically. This includes your device's IP address, browser type, operating system, time spent on the platform, and the pages you visit. This information is used to improve site performance and monitor security.

2.4 Gaming Activity Information

Your betting history on slots, live casino, or cricket markets, along with win/loss records and preferred games, are stored. This data helps create a personalised experience for you and supports monitoring of gaming behaviour under our responsible gaming policy.

3 Purpose of Data Use

The collected information is used for the following purposes:

• To complete account creation, verification, and management.
• To process deposit and withdrawal transactions and ensure transaction security.
• To identify technical issues on the platform and improve service quality.
• To send relevant bonus offers and promotional information based on your preferences (if you have given consent).
• To detect and prevent unauthorised access to accounts or potential fraud.
• To verify age and maintain the 21+ age policy.
• To monitor and manage responsible gaming activity.
• To meet legal obligations and prevent financial irregularities.

4 Data Storage and Security

rba jee has adopted industry-standard technical measures to keep user data secure. SSL encryption is used on our servers, ensuring that all data exchanged between the browser and server is fully encrypted.

4.1 Encryption and Server Security

Sensitive data such as passwords and transaction information is stored using advanced encryption algorithms. Our data centres have multiple layers of security to prevent unauthorised access.

4.2 Data Retention Period

All data is retained for as long as the account is active. Even after an account is closed, financial transaction records may be kept for a defined period as required by law. Once that period ends, data is securely deleted or anonymised.

5 Sharing Data with Third Parties

rba jee never sells your personal information or shares it with third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:

• Payment processors: Necessary information is shared with bKash, Nagad, or Rocket to complete transactions. This information is limited strictly to the transaction process.
• Game software providers: The minimum necessary information is shared with studios such as Pragmatic Play, Evolution, or JILI to facilitate gaming activity.
• Technology service providers: We work with trusted technology partners to maintain the platform and ensure security. They operate under data confidentiality agreements.
• Legal obligations: Information may be provided in response to a court order or a legitimate request from a competent authority.

Outside of the cases listed above, your information is not shared without your explicit consent.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the rba jee platform. Cookies are small text files stored in your browser that provide an improved and personalised experience on your next visit.

6.1 Use of Cookies

• Essential cookies: These are required to maintain login sessions and ensure security.
• Functional cookies: Used to remember language preferences and other settings.
• Analytics cookies: Collect information to understand which parts of the platform are used most. These do not contain personal identification.

6.2 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling essential cookies may affect some platform functionality.

7 User Rights

Every user of the rba jee platform has the following rights regarding their own data:

7.1 Right to Access

You can request at any time to know what information we hold about you. We are obliged to provide that information within a reasonable time.

7.2 Right to Correction

If there is an error in your stored information, you can contact us to have it corrected. Data can be updated through our support team.

7.3 Right to Deletion

If you request to close your account and there are no outstanding financial obligations, we will begin the process of deleting your data. However, some information may need to be retained for a defined period for legal reasons.

7.4 Right to Opt Out of Promotional Communications

If you do not wish to receive bonus offers or promotional messages, you can inform our support team at any time. This will have no effect on your account or services.

8 Protection of Minors

rba jee strictly follows the 21+ age policy. No person under the age of 21 is permitted to create an account or participate in any gaming activity. Age verification is mandatory at registration.

We do not intentionally collect information from minors. If we are informed that a minor's data has reached us for any reason, we will delete that information immediately and close the relevant account.

9 International Data Transfers

rba jee's technology infrastructure may operate on servers located in various regions. If your data is stored or processed outside Bangladesh, the same privacy policy will still apply. All our service providers comply with international data protection standards.

10 Security Breach Notification

If a data security breach occurs and it affects your personal information, rba jee will notify you as quickly as possible. The notification will include details on what type of information was affected, what action has been taken, and what you can do.

In such a situation, you will be advised to change your account password and watch for any suspicious activity.

11 Policy Changes

rba jee reserves the right to update this privacy policy as needed. If any significant changes are made, a notice will be posted on the platform and the update date at the top of the document will be changed.

Continuing to use the platform after changes are made means you agree to the updated policy. It is therefore advisable to read this page from time to time. Common questions and answers about privacy are also available on our FAQ page.

12 Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to make a request regarding your data, please get in touch with us:

• 24/7 Live Chat — available directly on the platform
• Email: [email protected]

Our support team is always ready to assist you in both Bengali and English.